1. Acceptance of Terms
By creating an account, accessing, or using Ghostpen (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
2. Eligibility & Account
You must be at least 13 years of age (or 16 where required by applicable law) to use Ghostpen. By using the Service, you represent that you meet this requirement.
You are responsible for:
- Providing accurate and complete registration information.
- Maintaining the confidentiality of your login credentials.
- All activity that occurs under your account, whether or not authorised by you.
- Notifying us immediately of any unauthorised use at [email protected].
We reserve the right to refuse registration or cancel accounts at our discretion.
3. The Service
Ghostpen is an AI-powered content casting platform owned and operated by Camwood Inc. (doing business as “Ghostpen”) that helps you repurpose source content (videos, audio, blog posts, ideas) into platform-ready social media drafts and posts. The Service includes the web application, browser extension, API, and any related features (collectively, the “Service”).
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
4. Acceptable Use & Prohibited Conduct
You agree not to use the Service to:
- Violate any applicable local, national, or international law or regulation.
- Infringe the intellectual property rights of any third party.
- Produce, distribute, or publish content that is defamatory, harassing, abusive, obscene, or otherwise objectionable.
- Generate spam, phishing content, or deceptive material.
- Attempt to gain unauthorised access to any part of the Service or its infrastructure.
- Scrape, crawl, or extract data from the Service in ways not permitted by the API or these Terms.
- Circumvent rate limits, usage quotas, or fee-based feature restrictions.
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
- Use the Service in any manner that could damage, disable, overburden, or impair it.
Violation of this section may result in immediate account suspension or termination without refund.
5. Your Content & Licence
You retain ownership of all content you submit to Ghostpen — including source videos, audio, text, and AI-generated outputs produced from your inputs.
By submitting content, you grant Ghostpen a limited, non-exclusive, royalty-free, worldwide licence to host, store, process, and transmit that content solely to the extent necessary to provide the Service to you. This licence terminates when you delete the content or close your account.
You represent and warrant that:
- You have all necessary rights to submit the content.
- The content does not infringe any third-party intellectual property, privacy, or other rights.
- The content does not violate any applicable law.
You are solely responsible for the content you create, publish, or schedule through the Service. Ghostpen does not review user content before publication and accepts no liability for user-published material on third-party platforms.
6. Platform Connections & OAuth
The Service allows you to connect third-party social media platforms (e.g., X/Twitter, LinkedIn, Instagram) by authorising Ghostpen with an OAuth token issued by that platform under your own account credentials.
By connecting a platform, you authorise Ghostpen to publish content to that platform on your behalf when you explicitly instruct it to do so. Ghostpen does not publish content autonomously without user instruction.
Important limitations:
- Each platform’s own terms of service and community guidelines govern what you may publish. You are solely responsible for ensuring your publications comply with those platform policies.
- Ghostpen is not responsible for changes to third-party platform APIs, rate limits, or policies that may affect the Service.
- You may revoke a platform connection at any time from Settings → Integrations.
The Service also depends on third-party AI inference providers and cloud infrastructure to generate content outputs. While we engage providers that maintain commercially reasonable availability commitments, we cannot guarantee uninterrupted access to AI-generation features. Service availability and output quality may be affected by outages, rate limiting, or policy changes imposed by those providers, and Ghostpen is not liable for any resulting impact on your use of the Service.
7. AI-Generated Content Disclaimer
Ghostpen uses large language models and AI services to generate content suggestions and drafts. AI-generated content may contain inaccuracies, errors, or biases and should be reviewed by you before publication.
Ghostpen makes no warranty that AI-generated outputs are accurate, complete, legally compliant, fit for any particular purpose, or free from third-party intellectual property claims. You are solely responsible for reviewing, editing, and approving any content before it is published.
Ghostpen does not use your submitted content or generated outputs to train any AI model. Refer to our Privacy Policy for details on how AI processing is handled.
AI-generated content is not professional advice. Nothing produced by the Service constitutes or should be relied upon as legal, financial, medical, investment, or any other form of professional advice. You should seek qualified professional guidance before acting on AI-generated outputs in any high-stakes situation.
8. Intellectual Property
The Ghostpen name, logo, software, interface, Voice DNA™ technology, Content Score™ system, and all associated documentation are the exclusive property of Camwood Inc. and are protected by copyright, trademark, and other intellectual property laws.
Nothing in these Terms grants you any right to use Ghostpen’s branding, trademarks, or proprietary technology except as strictly necessary to use the Service as permitted herein.
If you submit ideas, suggestions, or feedback about the Service (“Feedback”), you grant Camwood Inc. a perpetual, irrevocable, royalty-free, worldwide licence to use, incorporate, and commercialise that Feedback in any manner, without any obligation, compensation, or attribution to you.
9. Plans, Billing & Cancellation
Free plan: No payment is required. Usage is subject to the limits described on the Pricing page.
Paid plans: Subscription fees are billed in advance on a monthly basis. All fees are displayed in US dollars and are exclusive of applicable taxes, which may be added based on your location.
Cancellation: You may cancel your subscription at any time from Settings → Billing. Cancellation takes effect at the end of your current billing period. We do not provide pro-rated refunds for partial billing periods unless required by applicable law.
Refunds: We offer a 7-day money-back guarantee on your first paid subscription. After this period, all payments are non-refundable except where required by law. To request a refund within the guarantee window, contact [email protected].
Plan changes: Upgrades take effect immediately; downgrades take effect at the next billing cycle.
We reserve the right to modify pricing with 30 days’ notice to active subscribers. Continued use after a price change takes effect constitutes acceptance.
10. Suspension & Termination
We may suspend or terminate your access to the Service, with or without notice, for:
- Violation of these Terms or our Acceptable Use policy.
- Non-payment of fees.
- Activity that poses a security risk to Ghostpen or other users.
- Requests from law enforcement or regulatory authorities.
You may terminate your account at any time by deleting it in Settings. Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy.
Sections 5, 7, 8, 11, 12, 13, 14, and 17 of these Terms survive termination.
11. Disclaimers
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GHOSTPEN DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) AI-generated outputs will be accurate or suitable for any purpose; (c) defects will be corrected; or (d) the Service or its infrastructure are free of viruses or other harmful components.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GHOSTPEN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL GHOSTPEN’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF: (a) THE TOTAL AMOUNTS PAID BY YOU TO GHOSTPEN IN THE 12 MONTHS PRECEDING THE CLAIM, OR (b) USD $50.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Ghostpen, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your infringement of any third-party rights.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Canada, without regard to conflict-of-law principles.
Any dispute arising under these Terms shall first be subject to good-faith negotiation. If unresolved after 30 days, disputes shall be resolved by binding arbitration administered under the rules of the ADR Institute of Canada (ADRIC), conducted in English. You waive any right to participate in a class-action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.
15. Changes to These Terms
We may revise these Terms at any time. If we make material changes, we will notify you by email or via an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service and may cancel your account.
16. Contact Us
Questions about these Terms should be directed to:
17. General Provisions
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Camwood Inc. regarding your use of the Service, and supersede all prior and contemporaneous understandings, agreements, and warranties, whether written or oral.
No Waiver: Ghostpen’s failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Camwood Inc.
Assignment: You may not assign, transfer, or sublicence any rights or obligations under these Terms without Ghostpen’s prior written consent. Camwood Inc. may assign these Terms in connection with a merger, acquisition, sale of assets, or corporate restructuring, with reasonable notice to you. These Terms bind and inure to the benefit of each party’s permitted successors and assigns.
Force Majeure: Ghostpen is not liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, acts of government, internet or utility failures, third-party service provider outages (including AI inference providers, cloud infrastructure, or social platform APIs), cyberattacks, or other circumstances outside Ghostpen’s reasonable control.